FAQs

  • Orders placed by or before 12 PM PDT will go out on that business day.  
  • Orders placed after 12 PM PDT will be printed and shipped out the next business day.
  • Weekend Orders: Orders placed after 12 PM PDT Friday through Sunday will be printed and shipped out the following Monday morning for maximum cookie freshness! 
  • All orders are delivered via UPS ground shipping unless expedited shipping is selected and paid for, and your shipping can be tracked via email sent to you with tracking info!  Please check address as entered. Guarantee will be not be honored for addresses incorrectly inputted.  
  • Please email us directly at: hello@mrschipscookies.com and we will assist you with any cookie questions or custom orders.